An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. This course has been designed with industry experts to prepare learners for employment within different roles in the digital and IT sectors or enable progression to higher routes.
Provided by The Sheffield College
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Provided by Edx
IT support technicians wear many hats, and are a key link between users and IT departments; involved in all aspects of IT infrastructure, from deployment and maintenance to security and upgrading. Through this course, you could become an IT Support Technician, Support, Helpdesk or Infrastructure Technician or Computer Support Specialist.
Provided by Gloucestershire College