Advancing digital for your career

Internet of Everything (IoE) brings new economic and social opportunities to communities through the world, the global demand increases for all information and communication technology (ICT) skills.Security and risk management skills are amongst the most highly sought after skills in networking and demand continues to grow

Network Engineers deal with both hardware and software issues. They are a key part of putting things right quickly when networks fail, and they communicate problems that they have identified with network integrity or performance rapidly to ensure service is resumed and downtime minimised. Network Engineers help customers both technical and non-technical to install computer networks, maintain them, and offer technical support to users where necessary.

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. This course has been designed with industry experts to prepare learners for employment within different roles in the digital and IT sectors or enable progression to higher routes.

A Software Development Technician typically works as part of a software development team, to builds simple software components (whether web, mobile or desktop applications) to be used by other members of the team as part of larger software development projects. They will interpret simple design requirements for discrete components of the project under supervision. The approach will typically include implementing code, which other team members have developed, to produce the required component.

As an Infrastructure Technician, you will learn the key skills and steps that go into aiding a customer with their technical needs. You will learn how to: gather information to determine customer and system requirements, prepare and present a proposal for the customer before planning, installing and configuring the network.You will also learn how to test and troubleshoot the configuration, before preparing documentation for the customer to sign off on. Lastly you will also acquire the key knowledge to provide ongoing support for any customer.

The course is intended for those learners with no or low digital skills to join a specified digital skills course giving you real skills for the real world, for example, to apply for jobs online, to manage finances online or to access government services online.

The new national digital entitlement from 2020 will fully fund adults with no or low digital skills to undertake this new qualification. They will be supported to use digital devices like tablets, smart phones and laptop computers and to perform everyday activities like how to navigate the internet, send an email and make online payments.

This course will enable and support you to develop the digital skills needed to prepare for further study, work and everyday life. It is an ideal stepping stone for the Essential Digital Skills (EDS) course, as well as helping you to recognise and/or refresh what you know already. It gives an overview of what digital skills are and how they are used in everyday life as well as allowing you to understand the importance of keeping yourself safe online. If you have not been in a learning environment, or unsure if EDS is the pathway for you, then this Introduction to Digital Skills will help you to make that choice. We recommend this course for everyone as a starting point for Essential Digital Skills.